f7bd Privacy Policy — Your Information is Secure
This policy describes in detail how your personal information is collected, used, and stored on the f7bd platform, and what steps we take to protect your privacy.
Introduction and Purpose of This Policy
f7bd (https://f7bd.cam) is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy and security of our users' personal information. This Privacy Policy ("Policy") describes how f7bd collects your personal information, the purposes for which it is used, how long it is retained, and with whom it may be shared.
By using this website or registering for our services, you are considered to have given your consent to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions.
This privacy policy applies only to the f7bd platform (https://f7bd.cam). f7bd is not responsible for any third-party websites or services.
What Information We Collect
f7bd may collect your information in various ways. We collect only the information that is necessary to operate our services properly and to provide you with an improved experience.
2.1 Information You Provide Directly
Information you provide yourself during registration and account management includes:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification — to confirm you are 21 or older)
- Mobile number
- bKash, Nagad, or Rocket account number (for payment processing)
- National ID card or passport details for identity verification (KYC process)
- Residential address
2.2 Automatically Collected Information
The following information may be collected automatically when you use the f7bd website:
- IP address and device identifier information
- Browser type and operating system information
- List of pages visited, click patterns, and timestamps
- Referral URL (where you came from before reaching our site)
- Login and logout timestamps
- Cookie and local storage data
2.3 Transaction-Related Information
Records of your deposits, withdrawals, and betting activity are stored in our system. This includes amounts, dates, methods, and transaction status.
Purpose of Information Use
f7bd uses your information only for legitimate and necessary purposes. We never sell or rent your information to anyone without your permission.
3.1 Service Delivery and Operations
- Creating and managing your account
- Processing deposits and withdrawals (via bKash, Nagad, and Rocket)
- Managing betting, gaming, and prize distribution activities
- Processing bonuses and promotional offers
- Tracking progress in the VIP program
3.2 Identity Verification and Security
- Verifying your age and identity (KYC — Know Your Customer)
- Preventing the same person from creating multiple accounts
- Preventing fraud, money laundering, and illegal activities
- Ensuring account security and blocking unauthorized access
3.3 Communication and Support
- Contacting you for customer service (via live chat and email)
- Sending important notices, policy changes, or account-related information
- Assisting with technical issue resolution
3.4 Platform Improvement
- Analyzing user experience to improve the quality of the site
- Testing new games and features
- Identifying and resolving technical errors
f7bd never sells your information to advertisers or third parties. Our only goal is to provide you with a safe and improved service.
Information Sharing Policy
f7bd handles your personal information with great care. We do not share your information with any third party except in the limited circumstances described below.
4.1 Payment Processors
To complete transactions, we may share your payment-related information with bKash, Nagad, and Rocket. These organizations are governed by their own privacy policies.
4.2 Technology Service Providers
We work with trusted technology partners to manage server hosting, data analytics, customer service software, and similar services. These partners use information only for their designated tasks, and we have strict confidentiality agreements in place with them.
4.3 Legal Obligations
In response to a valid request from a government authority or law enforcement agency, or in compliance with a court order, f7bd may be legally required to disclose your information. In such cases, we will provide only the minimum information necessary.
4.4 Business Restructuring
In the event of a merger, acquisition, or sale of assets involving f7bd, your information may be transferred. However, you will be notified in advance in such situations, and the protections of this privacy policy will continue to apply.
Cookies and Tracking Technologies
f7bd uses cookies and similar tracking technologies to operate the website properly and to improve your experience.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and to keep core features functioning correctly.
- Functionality Cookies: Remember your language preferences, game settings, and interface customizations.
- Analytics Cookies: Used to analyze site usage patterns and understand which pages are most popular.
- Security Cookies: Help detect and prevent fraud and unauthorized access.
5.2 Cookie Controls
You can disable cookies at any time through your browser settings. Keep in mind that disabling essential cookies may prevent many important features of the site from working correctly.
Data Security Measures
f7bd follows industry-standard security practices to protect your information. We take both technical and organizational steps to protect your personal and financial information.
6.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
- Sensitive data stored in encrypted databases
6.2 Organizational Safeguards
- Only authorized staff have access to the information they need
- Regular data protection training for all staff
- Strict confidentiality agreements with third parties
- Rapid response plan in the event of a data breach
Please note: Transmitting information over the internet is not completely secure. We strive to ensure the highest level of protection, but no method is 100% secure. Keep your account password confidential.
Data Retention Period
f7bd retains your information for as long as necessary to provide services. Specific types of information are retained for varying periods.
7.1 Account Information
Your registration information is retained while your account is active. Even after an account is closed, some information may be kept for a set period to meet legal obligations and resolve disputes.
7.2 Financial Transaction Information
In accordance with anti-money laundering regulations and the guidelines of financial regulatory authorities, transaction records may be retained for an extended period.
7.3 Data Deletion Requests
If there is no legal obligation to retain it, you may request that your information be deleted. To make a request, contact us at [email protected].
Your Rights and Controls
As a user of f7bd, you have certain important rights that we fully respect.
8.1 Right to Access
You may request a copy of the information we hold about you on f7bd at any time. We will fulfill your request within a reasonable time.
8.2 Right to Correction
If any of your information is inaccurate, you may request that it be corrected. This can be done through your account settings or by contacting us directly.
8.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, if there are legal obligations or ongoing disputes, retaining certain information may be our legal responsibility.
8.4 Right to Restrict Processing
In certain circumstances you may request that we not use your information for specific purposes. We will review such requests and comply to the extent possible.
8.5 Right to Lodge a Complaint
If you have any complaint about how your information is handled, please contact us directly. We will endeavor to resolve your complaint within 30 business days.
Protection of Minors
f7bd is a platform for users aged 21 and above only. We do not collect information from minors and do not allow them to use our services.
Age verification is mandatory at the time of registration. If we become aware that a minor has created an account on our platform, that account will be closed immediately and all associated information will be securely deleted.
For Parents: If you suspect your child is using our platform, please contact us immediately at [email protected].
Policy Change Provisions
f7bd reserves the right to change this privacy policy at any time. For any significant changes, we will take the following steps:
- The updated policy will be published on the website and the "Last Updated" date will change.
- Registered users will be notified by email in the case of important changes.
- Continued use of the site after changes have been made will be considered as your consent to the new policy.
We recommend that you review this page regularly to stay informed about the latest privacy policy.
Contact Us
Contact us with any questions, concerns, or to exercise your information rights regarding this privacy policy. Our team is always ready to provide support in Bengali.
To learn more, visit our About Us, Terms & Conditions and Responsible Gaming pages.